1. Who we are

TheDublin.ie (“we”, “us”, “our”) is committed to ensuring your privacy is protected. TheDublin.ie is accessed at www.TheDublin.ie (“Website”). This Privacy Policy explains how we collect, use and disclose and safeguard your information when you use our Website and to comply with our data protection obligations and GDPR. By accessing or using our Website you agree to the terms of this Privacy Policy.

2. Why we process your data, legal basis and who we share it with

We facilitate business listings on our Website. For anyone that views or interacts with our Website we may process data for the following reasons;

• To create, manage, and support your advertising on our Website.
• To process payments and fulfil purchases of our services.
• To respond to a query from you or deal with a customer service request
• To communicate with you about our services.
• To improve our website and services, including analytics, personalisation and market research.
• To sign up to a newsletter
• For legal compliance – we may disclose your information if required by law.
  
  

3. What data we collect

If you are a business wishing to advertise on our website, we may collect various types of personal information such as your name, business name, address, email address, contact details, payment information (handled securely by third-party processors like Stripe) and any other information you provide during registration or purchase.

4. Links to other websites

Our Website may contain links to third party websites. We are not responsible for the privacy policies or content of these sites. We recommend reviewing the privacy policies of any third-party sites you visit.

5. Payment Processing

Any payment transactions made on this Website are securely processed by third-party providers, such as Stripe. We do not store or manage your full payment information. Please review Stripe’s Privacy Policy to understand how your payment information is handled

6. What we do with the information we gather

We require this information to provide the services and in particular for the following reasons:

• administration of this Website.
• To improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the Website according to your interests.
• We may share your information with third party providers to facilitate services on our behalf such as payment processors, analytics providers, cloud hosting services and to comply with legal obligations or in response to valid legal processes.
  
  

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

7. Data Retention

We will retain your information for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.

8. Your Rights

You have the right to:

• access, update or delete your information.
• Opt-out of marketing communications by following the unsubscribe instructions or contacting us.
• You have the right to data portability and restriction of processing where applicable.
  
  

In order to exercise any of the rights set out above, please contact us at the contact details at the end of this privacy notice. If we are processing personal data based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal.

If you are unhappy with how we process personal data, we ask you to contact us so that we can rectify the situation. You may lodge a complaint with a supervisory authority. The Irish supervisory authority is the Data Protection Commission.

We will always include an unsubscribe button in our communications so you can opt out of receiving communications at any time.

9. Security of Data

We use industry- standard measures to protect your information. However, no security system is entirely foolproof and we cannot guarantee the absolute security of your data.

10. How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

11. Contact Us

Questions regarding our Terms of Use, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “WhatsApp” link in the footer of the Website. Alternatively, email us at: info@thedublin.ie  

12. Updates to this Privacy Policy

TheDublin.ie may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This updated policy is effective from 05/11/2024.